Help for Opalae invitation customers
Support is dedicated to Opalae invitation customers. If you've purchased an invitation, our team is here to help with payments, editing, publishing, RSVPs and more.
Contact support
How do I edit my invitation?+
Open your dashboard, choose your invitation and click Edit. Every text, photo, color and section can be changed and saved instantly.
Can I change the event date or location?+
Yes. In the editor, update the date, time and venue — the changes apply everywhere, including the countdown and the map.
Can I add music?+
Yes. In the editor's Cover section you can upload a soundtrack that plays softly for your guests.
Why is my invitation not published yet?+
Invitations stay a private draft until payment is completed. Once your payment succeeds, the invitation is published and your public link goes live.
How do I share my invitation?+
After publishing, copy your invitation link from the dashboard and share it anywhere — messages, social media, or a QR code.
Can I get a refund?+
Refunds follow our Refund Policy. If something isn't right with your purchase, contact support and we'll make it right where eligible.
How do RSVPs work?+
Guests confirm attendance directly on your invitation. You'll see every response and your guest count update in real time on the dashboard.
Clear, fair terms for every Opalae customer.